{"id":1604,"date":"2025-03-18T17:07:54","date_gmt":"2025-03-18T17:07:54","guid":{"rendered":"https:\/\/serviceontime.net\/privacy-policy\/"},"modified":"2025-04-16T15:10:06","modified_gmt":"2025-04-16T15:10:06","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/serviceontime.net\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1604\" class=\"elementor elementor-1604 elementor-3\">\n\t\t\t\t<div class=\"elementor-element elementor-element-56e8bbc container-with-base-padding e-flex e-con-boxed e-con e-parent\" data-id=\"56e8bbc\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2fd6d45 elementor-widget elementor-widget-heading\" data-id=\"2fd6d45\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<span class=\"elementor-heading-title elementor-size-default\">Policy<\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ac700fa elementor-widget elementor-widget-heading\" data-id=\"ac700fa\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Privacy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-789d0bc container-with-base-padding e-flex e-con-boxed e-con e-parent\" data-id=\"789d0bc\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ccccfa8 elementor-widget elementor-widget-text-editor\" data-id=\"ccccfa8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>This Policy contains the rules applicable to the collection and processing of personal data by Service on Time, Lda, namely from its website serviceontime.net. These rules do not replace any clauses that are the subject of a specific agreement with any customer, partner and\/or supplier. In this case, this policy may supplement such documents, but not replace them. Owner and\/or Customer and\/or User are terms used interchangeably in this Policy to designate the owner of personal data. By providing Service on Time, Lda with your personal data, you acknowledge and declare that:    <\/p><ul style=\"text-align: left;\"><li>You are of legal age;<\/li><li>You authorize the collection, handling and processing of personal data in the terms described herein.<\/li><\/ul><ol><li><strong>Identification of the entity responsible for data processing<\/strong><\/li><\/ol><p>Service on Time, Lda, headquartered in Bairro Chiazi, Rua Nacional 100 Cabinda, Angola, with share capital (under evaluation) and registered at the Cabinda Registry Office, under the registration and legal person number 5101161829.<\/p><p>Contacts: geral@serviceontime.net<\/p><ol start=\"2\"><li><strong>Intellectual Property<\/strong><\/li><\/ol><p>The contents of this website, i.e. all the information available, namely text, logos, icons, images, graphics, videos, sounds and photographs are the property of Service on Time, Lda, with the exception of expressly indicated sources. The contents are protected by copyright under Portuguese and European Union law. The reproduction and distribution, in whole or in part, of any material contained on this website, including its framing, analogous means of reproduction and digital storage are expressly prohibited in the absence of written authorization from this company. This condition excludes the exceptions permitted by law. If any material has been unintentionally published that is subject to copyright or in violation of the law, we ask the respective users to notify Service on Time, Lda, so that it can be removed immediately. To do so, please contact us at <a href=\"mailto:geral@serviceontime.net\">geral@serviceontime.net<\/a> or by post at Bairro Chiazi, Rua Nacional 100 Cabinda, Angola.     <\/p><p>The information contained on this website may contain technical inaccuracies, omissions or typographical errors and may therefore be subject to change or update without prior notice. It reserves the right to make changes and\/or improvements without prior notice to this content, as well as to the services\/products described on this website. <\/p><ol start=\"3\"><li><strong>Purpose of collecting personal data  <\/strong><\/li><\/ol><p>Service on Time, Lda, provides services in the area of services. To this end, it needs to collect personal data for the following purposes: <\/p><ul><li>Contacting users who have completed and submitted a form, provided they have given their consent to be contacted;<\/li><li>Drawing up statistics that allow us to see how Service on Time, Lda can improve the level of service it provides and thus meet user expectations more effectively;<\/li><li>Sending the customer marketing information, including sending a <em>newsletter<\/em> to those who have requested it, provided they have given their consent;<\/li><li>The personal data collected is necessary for the ordering and delivery of goods.<\/li><\/ul><ol start=\"4\"><li><strong>Data that will be collected  <\/strong><\/li><\/ol><p>Service on Time, Lda, will collect the user&#8217;s name, website, country of residence, email address, telephone number and occupation, by filling in the forms available in the various areas of the website, or by email. Information marked with an * on the forms must be filled in. Failure to provide information marked as mandatory will result in the impossibility of analyzing the information and\/or the impossibility of providing the services requested, as applicable.  <\/p><p>Collection of data on open networks: the user is alerted to the fact that information collected\/sent on open networks can circulate on the network without security conditions, and there is a risk of it being seen and used by unauthorized third parties. We therefore advise you to take additional measures when using the internet to transmit your personal data, such as encryption, the use of a firewall, up-to-date antivirus software, etc. Service on Time, Lda will keep the data for a period of 12 months. However, it may have to retain certain data for a longer period in order to comply with legal obligations.   <\/p><ol start=\"5\"><li><strong>Right of access and right to rectification and portability of your personal data<\/strong><\/li><\/ol><ul><li>The data subject has the right to access, rectify, portability and delete their personal data at any time.<\/li><li>The data subject may refuse the use of their details for the purpose of receiving marketing materials from Service on Time, Lda, (point f).<\/li><li>The data subject can exercise any of these rights in writing, via the following email: <a href=\"mailto:geral@serviceontime.net\">geral@serviceontime.net<\/a> or by letter, sent to our office located in Bairro Chiazi, Rua Nacional 100 Cabinda, Angola.<\/li><\/ul><ol start=\"6\"><li><strong>Transfer of data outside the European Union<\/strong><\/li><\/ol><p>The data collected by the website is not transferred outside the European Union, except if the user is outside the European Union. Some third-party data processors do not operate in the European Union, so it is necessary to read their privacy policies (point n). <\/p><ol start=\"7\"><li><strong>International use<\/strong><\/li><\/ol><p>If the User is outside Portugal, we inform you that the data is hosted on a server located in the European Union, and data protection rules apply which may be different from those applicable in your country of origin, even within the European Union.<\/p><ol start=\"8\"><li><strong><em>Links<\/em><\/strong><\/li><\/ol><p>The serviceontime.net website contains<em>links<\/em> to other<em>websites<\/em>. Service on Time, Lda is not responsible for the privacy policies of these websites. It is recommended that users of the Service on Time, Lda website, when accessing other electronic sites, consult the pages within those <em>sites<\/em> that refer to their privacy policies. This text refers only to the privacy policy applicable to the Service on Time, Lda website.   <\/p><ol start=\"9\"><li><strong>Tracking site visits<\/strong><\/li><\/ol><p>The Service on Time, Lda website uses the WP Statistics plugin to track user interaction on the site. The information collected is used to determine the number of users accessing the site. Service on Time, Lda uses this information to better understand how users have found and use the web pages.<br>WP Statistics collects information regarding geographic location, device, web browser and operating system, however, no information personally identifies the user. WP Statistics also collects IP addresses to identify unique users, but does not grant access to this information. Service on Time, Lda considers WP Statistics to be a third-party data processor. You can consult the terms and conditions of the WP Statistics plugin at: <a href=\"https:\/\/wp-statistics.com\/terms-and-conditions\">https:\/\/wp-statistics.com\/terms-and-conditions.<\/a>     <\/p><ol start=\"10\"><li><strong>Data security<\/strong><\/li><\/ol><p>Whenever sensitive information is collected or used, the data will be encrypted using SSL (Security Sockets Layer).<\/p><p>Thanks to the SSL protocol, which protects the transmission of all sensitive data over the Internet, all information is treated with the utmost security. Your privacy is guaranteed and the risk of data being intercepted during communication is completely nullified.<br>If you have any questions about the security and privacy that Service on Time, Lda guarantees you, please contact us at <a href=\"mailto:geral@serviceontime.net\">geral@serviceontime.net<\/a>, or by post to Bairro Chiazi, Rua Nacional 100 Cabinda, Angola. <\/p><ol start=\"11\"><li><strong>Third-party data processors<\/strong><\/li><\/ol><p>Service on Time, Lda relies on third parties to process personal information. The entities have been carefully chosen and are listed below: <\/p><ul><li>WP Statistics.<\/li><\/ul><ol start=\"12\"><li><strong>Contact<\/strong><\/li><\/ol><p>The Data Controller of this website is Service on Time, Lda and can be contacted at the postal address Bairro Chiazi, Rua Nacional 100 Cabinda, Angola or alternatively by email at <a href=\"mailto:geral@serviceontime.net\">geral@serviceontime.net<\/a>.<\/p><p>The Data Protection Officer (DPO) can be contacted at the postal address of the Data Controller or alternatively by email at <a href=\"mailto:geral@serviceontime.net\">geral@serviceontime.net<\/a>.<\/p><p>If you believe that Service on Time, Lda, has not adhered to this Statement, or if you have any questions about our privacy policy or the information we hold about you, please contact us at <a href=\"mailto:geral@serviceontime.net\">geral@serviceontime.net<\/a>. We will respond to your questions within 3 days.<\/p><ol start=\"13\"><li><strong>Changes to this privacy notice<\/strong><\/li><\/ol><p>Our privacy policies are reviewed regularly and any changes will be posted on this website.<\/p><p>The last update is from January 2025<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d51a5c7 container-with-base-padding e-flex e-con-boxed e-con e-parent\" data-id=\"d51a5c7\" data-element_type=\"container\" id=\"cookies\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1196bf0 elementor-widget elementor-widget-heading\" data-id=\"1196bf0\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<span class=\"elementor-heading-title elementor-size-default\">Policy<\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-892c149 elementor-widget elementor-widget-heading\" data-id=\"892c149\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Cookies<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-58ff1e1 container-with-base-padding e-flex e-con-boxed e-con e-parent\" data-id=\"58ff1e1\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dc5a523 elementor-widget elementor-widget-text-editor\" data-id=\"dc5a523\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We use <em>cookies<\/em> and similar technologies on our website to improve your user experience and enable you to perform certain operations securely.<\/p><p><strong>What are <em>cookies<\/em>?<\/strong><\/p><p>&#8220;<em>Cookies<\/em>&#8221; are small software tags that are stored on your computer via your browser, retaining only information related to your preferences and therefore not including your personal data.<\/p><p>What are <em>cookies<\/em> for?<\/p><p><em>Cookies<\/em> are used to help determine the usefulness, interest and number of uses of its <em>websites<\/em>, allowing for faster and more efficient browsing, eliminating the need to repeatedly enter the same information.<\/p><p><strong>What kind of <em>cookies<\/em> do we use?<\/strong><\/p><p>There are two groups of <em>cookies<\/em> that can be used.<\/p><p>Permanent <em>cookies<\/em> &#8211; these are <em>cookies<\/em> that are stored in the browser on your access devices (PC, mobile and tablet) and are used whenever you visit one of our <em>websites<\/em> again. They are generally used to direct browsing to the user&#8217;s interests, allowing us to provide a more personalized service.<\/p><p>Session <em>cookies<\/em> &#8211; these are temporary <em>cookies<\/em> that remain in your browser&#8217;s <em>cookie<\/em> file until you leave the website. The information obtained by these <em>cookies<\/em> is used to analyze web traffic patterns, allowing us to identify problems and provide a better browsing experience.<\/p><p><strong>Type of <em>Cookies<\/em><\/strong><\/p><p>Strictly necessary <em>cookies<\/em> &#8211; Allow you to browse the website and use its applications, as well as access secure areas of the website. Without these <em>cookies<\/em>, the services you have requested cannot be provided.<\/p><p>Analytical <em>Cookies<\/em> &#8211; These are used anonymously to create and analyze statistics in order to improve the functioning of the website.<\/p><p>Functionality <em>cookies<\/em> &#8211; These store the user&#8217;s preferences regarding the use of the site, so that it is not necessary to reconfigure the site each time you visit it.<\/p><p>Third-party <em>cookies<\/em> &#8211; Measure the success of applications and the effectiveness of third-party advertising. They can also be used to personalize a <em>widget<\/em> with user data.<\/p><p>Advertising <em>cookies<\/em> &#8211; They target advertising according to the interests of each user, and also limit the number of times you see the ad, helping to measure the effectiveness of advertising and the success of the website organization.<\/p><p>In order to ensure that all the information provided is up to date, we periodically check the list of <em>cookies<\/em>. However, with regard to third-party <em>cookies<\/em> and for reasons beyond our control, the list may not be up to date at the moment, given that third-party <em>cookie<\/em> providers may increase or decrease the number of <em>cookies<\/em> and change the name at any time and without prior notice.<\/p><p><strong>How can you manage <em>cookies<\/em>?<\/strong><\/p><p>All <em>browsers<\/em> allow the user to accept, refuse or delete <em>cookies<\/em>, namely by selecting the appropriate settings in their browser. You can configure <em>cookies<\/em> in the &#8220;options&#8221; or &#8220;preferences&#8221; menu of your browser. Please note, however, that disabling <em>cookies<\/em> may prevent some web services from working properly, affecting, partially or totally, navigation on the website.<\/p><p><strong>Other <em>websites<\/em><\/strong><\/p><p>Our website may contain <em>links<\/em> to other <em>websites<\/em> or applications, including those of our partners. If you access one of these <em>links<\/em> or applications, please note that each will have its own <em>Cookie<\/em> Policy and we are not responsible for them. Please read the <em>Cookie<\/em> Policy of other <em>websites <\/em>or applications carefully before using them.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Policy Privacy This Policy contains the rules applicable to the collection and processing of personal data by Service on Time, Lda, namely from its website serviceontime.net. These rules do not replace any clauses that are the subject of a specific agreement with any customer, partner and\/or supplier. In this case, this policy may supplement such [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1604","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Privacy Policy - Service On Time<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/serviceontime.net\/en\/privacy-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Privacy Policy - Service On Time\" \/>\n<meta property=\"og:description\" content=\"Policy Privacy This Policy contains the rules applicable to the collection and processing of personal data by Service on Time, Lda, namely from its website serviceontime.net. 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